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Preparing for the Microsoft MB-910 exam can be challenging, but there are many resources available to help you. Microsoft offers a range of training materials, including online courses, instructor-led training, and self-paced learning modules. In addition, there are many third-party study guides and practice exams available to help you prepare for the exam. With the right preparation and dedication, you can pass the MB-910 exam and gain the skills and knowledge needed to succeed in Dynamics 365 CRM.

Microsoft MB-910 is a certification exam that measures your understanding of Microsoft Dynamics 365 Fundamentals (CRM). The exam is designed to evaluate your knowledge and skills in implementing and using Microsoft Dynamics 365 Customer Engagement apps, as well as configuring and deploying these apps. The MB-910 exam is intended for those who are looking to start their career in the field of customer relationship management (CRM) or for those who want to enhance their skills in the area of CRM.

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Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q83-Q88):

A company plans to combine data from Dynamics 365 Customer Service with other Microsoft apps and services. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.



A service company is planning to implement a new system. You evaluate whether the company’s requirements can be met by using Dynamics 365 Field Service without customizations.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.




A company uses Dynamics 365 Marketing. The company wants an automated solution to test two email designs before launching the entire email campaign.
You need to recommend a solution for the company.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.



A customer needs a cost-effective sales solution that can display current news about a lead or an account.
You recommend Microsoft Relationship Sales.
Which two products are included in Microsoft Relationship Sales? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Dynamics 365 Sales Insights
  • B. LinkedIn Sales Navigator
  • C. Dynamics 365 Sales Enterprise
  • D. Dynamics 365 Customer Insights

Answer: B,C

A company uses Dynamics 365 Customer Service.
A customer service agent needs to understand how knowledge search works.
How should you explain this feature?
Select the answer that correctly completes the sentence.




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