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To be eligible for the SAP C-C4HCX-24 certification exam, candidates are required to have a minimum of two years of experience in solution architecture and a deep understanding of the SAP Customer Experience solutions. The exam consists of 80 multiple choice and scenario-based questions that must be completed within 180 minutes. The exam covers a range of topics, including customer experience strategy, solution architecture, data modeling, integration, security, and performance optimization. Upon passing the SAP C-C4HCX-24 certification exam, individuals will be recognized as SAP Certified Application Associates in Solution Architect for Customer Experience, which is a valuable credential for those seeking to advance their careers in solution architecture and consulting.

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SAP Certified Application Associate – Solution Architect for Customer Experience Sample Questions (Q50-Q55):

What analytics/reporting options are available for SAP Sales Cloud and SAP Service Cloud?Note: There are 3 correct Answers to this question.

  • A. Embedded reports/dashboards
  • B. Third-party Bl integration
  • C. Dynatrace dashboards
  • D. SAP Analytics Cloud integration
  • E. Google Analytics integration

Answer: A,B,D

How can SAP Marketing Cloud help customers drive their business?Note: There are 3 correct Answers to this question.

  • A. It provides end-to-end marketing processes to engage customers, drive conversions, and react to the market.
  • B. It allows customers to connect, analyze, and take action on all their data in one marketing dashboard to increase ROI.
  • C. It builds customer profiles to gain insights into real-time intentions and motivations along the customer journey
  • D. It enables planning and execution of personalized campaigns through various channels like e-mail, SMS, or mobile channels for push notification
  • E. It enables meeting scheduling and opportunity design to increase sales revenues

Answer: A,C,D

Which of the following are recommended SAP Extension Suite use cases for faster adoption?Note: There are 3 correct Answers to this question.

  • A. Simplify your application user experiences
  • B. Deliver agile process automation
  • C. Enable new differentiating business solutions
  • D. Re-platform ERP across your organization
  • E. React faster with real-time Internet of Things insights

Answer: A,B,C

Which of the following SAP AI Business Services can be used to extend SAP applications? Note: There are 3 correct Answers to this question.

  • A. Service Ticket Intelligence
  • B. Mobile Services
  • C. Data Attribute Recommendation
  • D. Document Information Extraction
  • E. Alert Notification

Answer: A,C,D

What is CTI integration used for?

  • A. Integration with a communication management system
  • B. Integration with Microsoft Outlook
  • C. Integration with government systems
  • D. Integration with social networks

Answer: A


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